Avast Antivirus Troubleshoot (2022): Fix Avast Error – bestcarebay


Data stealing and unauthorized access to the system are some of the common threats among internet users. Avast is one of the tools used to assuage these threats. It has a large user base who use it for the protection of their devices and network. Therefore, in this write-up, we have provided clear methods and instructions to troubleshoot Avast Antivirus errors or problems. We have also answered some of the general queries asked about Avast software.

According to safetydetectives.com, Avast has a whopping 11.93% share of the Antivirus market. With such a staggering market share, it boasts of a large number of users. We have done a detailed review of Avast Antivirus to introduce you to every positive and negative aspect of this software. You should read that article to get a complete view of this Antivirus. Avast is equipped with lots of advanced malware protection features.

Therefore, users might get confused about some features and how to use them. Read this article thoroughly to get the solution you are looking for to get rid of such confusion. We hope these methods are going to be easy to implement and helpful for you.

Frequently Asked Question with Answer About Avast Antivirus – Troubleshoots |2022

How to temporarily turn off Avast antivirus?

To turn off Avast Follow the below-mentioned steps subsequently: –

1. Click and hold on the Avast icon that is located in the tray of your system.

2. Choose the Avast shield control. It will display a menu on the side.

3. Select the duration you wish Avast to be turned off from the menu to the side. The choices are 10 minutes, one hour, and until the computer reboots, and finally forever.

4. Make sure you confirm the choice by clicking Yes on the Avast prompt.

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How to turn off Avast antivirus permanently?

To turn off Avast antivirus permanently you just have to follow the same steps as mentioned in the above question. Except in the last steps, you have to confirm the option “Permanently” that will turn off your Avast antivirus permanently.

How to allow software or program to run that Avast is not allowing?

Sometimes Avast does not let its user run a particular program/software or visit a website. It does so to protect your system from external and internal threats. If Avast finds any program or a website as a threat to your system, it flagged them as malicious and harmful. It prevents such programs from running in your system. But sometimes it could prevent a safe and harmless program from running. In that case, we can unblock those programs manually. See below how you can do this.

To determine an exception to Avast Shield, follow the steps below:

1. Launch Avast and then click the menu button (3 vertical bars) and then select the Options option.

2. Select the General tab, then select the exceptions option.

3. Select the Add Exception choice and then browse to the executable file you’d like to block or type in the URL of the website to unblock the website. Select the Add Exception button to confirm the chosen website application, file, or.

You can look through the Exception list by clicking the Exceptions section of the General tab. To delete them from the list of exceptions choose the trashcan icon on the right. This should be the solution to your question of Avast cannot run a program.

What is the difference between Avast Free Antivirus and Avast Premium Security?

Avast has basically two plans to offer to its consumers. The first one is Avast Free Antivirus which is free for all. It comes with a few basic features. The second plan is Avast Premium Security which is paid plan. You will have to purchase its license to key to use it. It comes with more advanced features. Here is the list of all the features that come with Avast free antivirus and Avast Premium Security.

FeaturesAvast Free AntivirusAvast Premium Security
Block malware and virusesYesYes
Advanced Firewall to stop hackers.NoYes
Webcam spying protectionNoYes
Shred sensitive files foreverNoYes
Additional layer of ransomware securityyesyes
Block malicious sites for secure shoppingNoYes
Run suspicious apps securelyNoYes
Automatically update applicationsNoYes
Install it on all of your devicesNoYes
Wi-Fi security weakness ScanningyesYes

How to Open Ports in Avast Antivirus?

Strictly follow the below-mentioned instructions subsequently to open the ports in the Avast antivirus.

Step 1: Open the Avast! control panel. Go to “Control Panel.” Click on the “Settings” tab.

Step 2: Click on the “Firewall” button in the left-hand navigation.

Step 3: Click the “Settings” “Settings” button in the firewall status area.

Step 4: In the “PACKET RULES” header, click the “Packet rules …” button.

Step 5: Click the “Add” button and enter the data like the picture below. After entering the data, you need to click on “OK” and then click on the “OK” button and you’re completed!

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How to Contact Avast Antivirus Technical Support?

Avast offers very robust technical support for users across the globe. Their support team takes the doubts and queries of their customers 24/7.  If you have also got stuck and need help to resolve the issue with your Avast software, you can connect to their support team very easily. There are two ways to contact Avast antivirus Support.

Way 1: – Conntect to the Bestcarebay through our chat box or Email

Way 2: – Share your problem through the Avast support webform

  • Visit for the Avast Support webform.
  • Choose the type of inquiry you want to make and then click Next.
  • Based on your choice, provide the information you require and any additional information you consider necessary.
  • If you wish, include a file relevant to your request (for instance, if you were asked to provide an image dump to Avast Support for troubleshooting purposes).
  • Click Submit Request.
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How to Recover Files Moved to Avast’s Virus Chest?

As we keep our important documents in one place to get them easily when we need them, similarly Avast also keeps all infected files in its virus chest. Files in Avast’s virus chest are unable to inflict any harm to your system.  But for some reason, we might need to retrieve those files from the virus chest. If you also want to recover files from the virus chest but don’t know how to do this, try these methods.

Method 1: – Recover the required files directly from the virus chest

Step 1: Launch Avast GUI by right-clicking on the orange icon that appears in the Windows tray.

Step 2: Open Protection. Next, choose the “Virus Chest”.

Step 3: You’ll receive a list of files that have been removed by Avast and saved inside Virus Chest. Locate the file you would like to restore. Select the desired file(s) before clicking Restore.

Method 2: – By using a third-party files recovery software – Wondershare Recoverit

Step 1: Choose the Location

If you’ve purchased Wondershare Recoverit for your respective Operating System start it. The first thing you’ll require to do is choose an appropriate area.

Select the exact location at which you saved the file that was deleted later by Avast. In the example above If the file was deleted by Avast on Drive C, select Drive C as the location you want to save it.

Step 2: Allow It to Scan

Once you’ve chosen the files, you can click Scan. After a few minutes, it will show the deleted files. Files that are deleted by Avas will be displayed in the Deleted Files folder.

Step 3: Retrieve the files

If you’ve spotted the deleted files now is the time to restore these files and then save them in their original location. Choose the desired files, then select Recover. The files will be recovered.


Now, you already have solutions for most of the questions Avast users ask for. But still, there is a high chance that you would have not found the solution you are looking for. In that case, you can ask your query from Bestcarebay directly.

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